APEGS Spring PD Days – How to Explain Technical Topics to Nontechnical Readers

Communicating technical concepts to non-technical readers is one of the most difficult writing challenges technical staff face on the job. When non-technical readers fail to gain a basic understanding of technical concepts, projects can go over budget or even grind to a halt. To gather information about their needs, and to explain specifications and functionality to non-technical readers, technical staff need finely honed writing skills. 

What you will learn:

• How technical and non-technical readers differ in their motivation to read technical documents
• How to use analogies, examples, and definitions to make technical topics easier for non-technical readers to understand
• How to incorporate graphics that will help explain complex topics to non-technical readers
• How to write to manage non-technical readers’ expectations about project schedules and deliverables
• How to write to solicit information from non-technical readers
• How to make your writing scannable

This course will be hosted on the Microsoft Teams Platform. Meeting links will be sent on March 2, 2023.

Certificates of Attendance will be issued to full attendance participants.  This course is eligible for Formal Activity CPD credit and is subject to the APEGS PD Days Pricing Policy.

Presented by: Leslie O’Flahavan – EWrite

Leslie O’Flahavan is a get-to-the point writer and an experienced, versatile writing instructor. E-WRITE owner since 1996, Leslie leads customized writing courses for Fortune 500 companies, government agencies, and non-profit organizations. Leslie helps the most stubborn, inexperienced, or word-phobic employees at your organization improve their writing skills, so they can do their jobs better. As a result of her work, Leslie’s clients improve their customer satisfaction ratings, reduce training cycles, improve productivity, and limit legal risk. Leslie is a LinkedIn Learning author of six courses on topics including writing for social media; live chat and text; plain language; and technical writing.

Early bird price: $160 (taxes included)
Regular price: $180 (taxes included)

Register here!

Early bird registration deadline: February 21, 2023
Registration deadline: February 28, 2023

Cancellations are handled as follows:

• Cancellations received within 24 hours of registration will be given a full refund with no cancellation fee.
• Cancellations received greater than 5 business days before the event will result in a refund, less an administration fee being the lesser of $50 or the registration fee plus tax.
• Special circumstances for cancellations that fall within the 5 business days of the event will be considered at the Registrar’s discretion.
• Granted refunds will be issued by cheque by APEGS.  No refunds will be issued through the Eventbrite system.